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What To Do After a Rental Car Accident in Utah

Published on June 27, 2026 by Ken Christensen

A rental car accident in Utah can be more stressful and confusing than a regular car crash. On top of dealing with injuries and vehicle damage, you have to figure out which insurance coverage applies, what your rental agreement requires, and how to handle claims involving the rental car company, your own insurance company, and possibly the other driver’s insurer all at the same time. Making the wrong move in the hours after the accident can cost you significantly.

Good Guys Injury Law helps rental car accident victims in Utah cut through the confusion and recover the fair compensation they deserve. Whether another driver caused the crash or liability is disputed, our legal team is ready to handle the insurance claims process and fight for your medical expenses, lost wages, and pain and suffering. We work on a contingency fee basis, so there is no cost unless we win.

Call us today at (801) 683-5477.

What Should You Do Immediately After a Rental Car Accident in Utah?

The steps you take in the first few minutes after a rental car accident matter just as much as they would in any other car crash. Acting quickly and carefully protects your health and your legal rights from the start.

Check for Injuries and Call 911

Check yourself and every passenger for injuries right away and call 911 immediately, even if the accident seems minor. Some injuries, like internal bleeding and traumatic brain injuries, do not show symptoms right away, and having emergency responders on the scene creates an official record of what happened that will be important for your insurance claim and any personal injury claims that follow.

Move to a Safe Location if Possible

If the rental vehicle is drivable and it is safe to do so, move it out of active traffic and turn on your hazard lights to warn other drivers. If the vehicle cannot be moved safely, stay inside with your seatbelt on until help arrives. Do not leave the accident scene entirely, as leaving too soon can create legal complications and hurt your ability to seek fair compensation later.

Remain at the Scene and Avoid Admitting Fault

Stay at the scene until law enforcement arrives and documents everything. Exchange insurance information and driver’s license numbers with all other drivers involved, but do not admit fault or apologize, even casually.

Utah follows a comparative fault system, meaning that any admission of fault can be used to reduce your compensation later in the claims process.

Report the Accident to Law Enforcement

Calling law enforcement after a rental car accident is one of the most important steps you can take. An official police report creates a detailed, independent record of the crash that every insurance company involved will rely on when evaluating your claim.

When Utah Law Requires Accident Reporting

Under Utah Code § 41-6a-401, drivers are legally required to report accidents that involve injury, death, or significant property damage to law enforcement immediately. If a police officer does not respond to the scene, you may be required to file a report directly with the Utah Department of Public Safety.

Failing to report a qualifying accident when the law requires it can create serious legal and financial complications, so always contact law enforcement after any rental car accident in Utah.

Notify the Rental Car Company Immediately

Most rental agreements require you to report any accident involving the rental vehicle as soon as possible, regardless of who was at fault or how minor the damage appears to be. Notifying the rental company promptly protects you from potential contract violations and starts the claims process on the right foot.

What Information the Rental Company Will Need

When you contact the rental agency after an accident, have the following ready: the accident report or police report number, the names and insurance information of all drivers involved, photos of the accident scene and vehicle damage, and your own insurance policy details.

The rental company will use this information to open their own incident report and begin working with their insurance provider to assess the damage to the rental vehicle.

Common Rental Agreement Requirements After an Accident

Most rental agreements include specific obligations that apply the moment an accident occurs. Failing to meet these requirements can result in penalties or even voiding of your coverage under the rental agreement.

Some of the common requirements are:

  • Reporting the accident to the rental company within a specified time period, often 24 hours
  • Filing a police report and providing the report number to the rental company
  • Not authorizing any repairs to the rental vehicle without the rental company’s approval
  • Cooperating fully with the rental company’s damage assessment and claims process
  • Returning the rental vehicle as directed by the rental agency

Who Pays for Damages After a Rental Car Accident?

Who pays after a rental car accident in Utah depends on who caused the crash, what coverage you purchased, and what your own insurance policy covers. Here is how it typically breaks down:

When Another Driver Caused the Accident

If the other driver was at fault, their liability insurance is the primary source of compensation for your medical bills, lost wages, and property damage. If their policy limits are not enough to cover your losses, your own insurance policy may provide additional coverage through underinsured motorist coverage.

A personal injury attorney can help you pursue every available source of compensation when another driver’s negligence caused your injuries.

When You Are Found At Fault

If you caused the rental car accident, the liability coverage from your own auto insurance policy typically applies first to cover damages to other vehicles and injuries to other persons involved. If you purchased liability insurance through the rental company, that coverage may serve as secondary insurance after your own policy limits are exhausted. Check your own insurance policy carefully before declining additional coverage at the rental car counter.

Property Damage to the Rental Vehicle

Damage to the rental vehicle itself is handled separately from injury claims. If you purchased a collision damage waiver or collision coverage from the rental car company, that coverage typically handles repair costs for the rental vehicle.

If you did not purchase rental coverage through the rental agency, your own auto insurance policy’s collision coverage may cover rental cars, and some credit card issuers provide secondary coverage for rental vehicle damage when you pay for the rental with that card.

Medical Expenses and Injury Claims

Medical expenses from a rental car accident may be covered by personal injury protection under your own auto insurance policy, personal accident insurance purchased from the rental agency, or the at fault driver’s liability insurance.

If your injuries are serious, a personal injury lawyer can help you identify every available source of coverage and pursue the maximum compensation available for your medical bills and ongoing treatment.

What If the Other Driver Is Uninsured or Underinsured?

Unfortunately, not every driver on Utah roads carries adequate insurance coverage. If the driver who caused your rental car accident does not have insurance or does not have enough coverage to pay for your losses, you still have options.

Uninsured Motorist Coverage

If the at fault driver has no insurance at all, your own auto insurance policy’s uninsured motorist coverage may step in to cover your medical expenses, lost wages, and other losses up to your policy limits. Check whether your own coverage extends to rental cars, as most standard auto insurance policies do cover rental vehicles in the same way they cover your own vehicle.

Underinsured Motorist Coverage

If the at fault driver has insurance but their policy limits are not high enough to fully compensate you for your injuries, underinsured motorist coverage from your own insurance policy can make up the difference up to your coverage limits. This type of coverage is especially important in serious injury cases where medical bills and lost income quickly exceed the minimum coverage most drivers carry.

Other Available Sources of Compensation

In some rental car accident cases, additional sources of compensation may be available beyond the drivers’ insurance policies. If a defective vehicle part contributed to the crash, the vehicle manufacturer may be liable.

If poor road conditions caused by a government entity played a role, a claim against that entity may be possible. A car accident lawyer can review the specific facts of your case and identify every potential source of recovery.

Understanding Your Insurance Options Before You Rent a Car

Before you reach the rental car counter, review your own auto insurance policy and talk to your insurance agent. Your personal insurance may already extend collision insurance and comprehensive coverage to rental vehicles.

Some credit card issuers also provide secondary coverage for rentals, which could save you money on duplicate protection. Understanding your options before vehicles are involved in an accident protects your financial responsibility and prevents gaps in coverage when you need it most.

What Each Type of Rental Car Insurance Actually Covers

A collision damage waiver covers damage to the rental vehicle. Personal accident insurance covers medical expenses for you and your passengers. Personal effects coverage protects belongings stolen or damaged during the rental.

Comprehensive coverage handles non-collision events like theft or weather damage. Always confirm with your insurance agent what your personal insurance already covers before purchasing additional protection from the car rental company.

Common Mistakes to Avoid After a Rental Car Accident

What you do in the hours and days after a rental car accident can significantly affect the outcome of your insurance claim and any personal injury case.

Here are the most common mistakes that hurt rental car accident victims:

  • Leaving the Scene Too Quickly: Leaving the accident scene before exchanging information and waiting for law enforcement can be treated as a hit and run under Utah law and can eliminate your ability to recover compensation for your injuries and vehicle damage.
  • Failing to Notify the Rental Company: Skipping notification to the rental agency after an accident can void your rental car coverage and leave you personally responsible for repair costs, administrative fees, and loss of use charges that can add up to thousands of dollars.
  • Giving Recorded Statements Without Legal Advice: Insurance companies, including your own, may ask for a recorded statement shortly after the accident. Giving one before speaking with a personal injury attorney can result in statements being used to minimize your claim or deny coverage entirely.
  • Accepting a Quick Settlement Offer: Insurance companies sometimes offer fast settlements before you know the full extent of your injuries. Accepting early almost always means receiving far less than your claim is actually worth, especially if your injuries require ongoing medical treatment.

How Does Utah’s Comparative Fault Law Affect Rental Car Accident Claims?

Utah follows a modified comparative fault system under Utah Code § 78B-5-818. You can still recover compensation after a rental car accident even if you were partly at fault, as long as your share of fault is less than 50%.

However, your total compensation is reduced by your fault percentage. If you are 25% at fault, your compensation drops by 25%. At 50% or more, you recover nothing.

Common Insurance Company Defenses

Insurance companies routinely try to shift as much blame as possible onto you to reduce what they have to pay.

Common arguments used by insurers in rental car accident claims include:

  • The victim was speeding or driving aggressively before the crash
  • The victim was distracted by a phone or other device at the time of the accident
  • The victim failed to yield or made an unsafe lane change
  • Road or weather conditions, not the other driver, caused the accident
  • The victim’s injuries were pre-existing and not caused by the crash

How Long Do You Have to File a Rental Car Accident Lawsuit in Utah?

Under Utah Code § 78B-2-307, most personal injury lawsuits arising from car accidents in Utah, including rental car accidents, must be filed within four years of the date of the accident. Missing this deadline means your case will be permanently dismissed and you lose your right to seek any compensation at all.

While four years may seem like plenty of time, evidence from rental car accidents can be lost quickly, rental company records are not kept indefinitely, and building a strong personal injury case takes time. Contact a Utah car accident lawyer as soon as possible after your accident to protect your rights and give your case the best possible foundation.

Call Good Guys Injury Law at (801) 683-5477 today.

Contact Our Utah Car Accident Lawyer for a Free Consultation

If you were injured in a rental car accident in Utah, do not try to navigate the insurance claims process alone. Good Guys Injury Law is ready to review your case, identify every available source of coverage, and fight for the full compensation you deserve for your medical bills, lost wages, and pain and suffering.

We offer a free consultation and handle every case on a contingency fee basis, so you pay nothing unless we win. Call us today at (801) 683-5477.

Good Guys Injury Law - Orem

1145 S 800 E #101A Orem,UT 84097

Phone: (801) 224-2999

Good Guys Injury Law - Bountiful

503 W 2600 S #200 Bountiful,UT 84010

Phone: (801) 294-9500

Good Guys Injury Law - Salt Lake City

32 W 200 S Salt Lake City, UT 84101

Phone: (801) 849-1949

Good Guys Injury Law - Draper

11693 S 700 E #100

Draper, UT 84020

Phone: (801) 506-0800

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Kenneth L. Christensen
Founding Attorney

Ken Christensen, founder of Christensen & Hymas, is a Utah personal injury attorney dedicated to defending injury victims and securing fair settlements. Authorized to practice in all Utah courts, he takes pride in advocating for injured Utahns while balancing work, family, and his love for fishing.