Frequently Asked Questions (FAQs)

Can I get money for my pain and suffering?

Answer
An insurance adjuster may offer to pay your medical bills and lost wages to get a quick settlement, but you are also entitled to money for pain and suffering, future medical bills and compensation for time lost from work. Proving these damages is one of the most challenging aspects of a car accident claim. It is the insurance company’s job to get the lowest possible settlement. We know what your claim is worth and we will fight to get you the highest possible settlement.

How Much Does It Cost to Hire a Personal Injury Lawyer?

Answer
The best answer to this question is simple: it depends on which personal injury lawyer you hire. At Christensen & Hymas, we know how important this question is. After an accident, the possibility of legal fees and expenses may seem like too much to handle. In many cases, it is. Our “No-Fee Guarantee” allows you to focus on getting better while we focus on minimizing your financial loss. We understand that the best way to accomplish something is by taking one step at a time. No Upfront Fees or Costs So what should your first step be? A free consultation with a personal injury lawyer is your best option. Our “No-Fee Guarantee” refers to a payment plan known as a contingency fee agreement.
  • A contingency fee agreement means that you don’t pay anything unless we win your case.
Because of this, you don’t need to worry about expenses at any time during your case – only after you receive the compensation you deserve. We offer the following free services to get your personal injury case started:
  1. Free Consultation
    • As mentioned before, this will be your best first step. Sitting down together, discussing your case, and addressing your concerns and questions makes winning more likely.
    • You are not obligated to hire us after a consultation. We offer this service free-of-charge because it should be as low-pressure as possible.
  2. We’ll Come to You
    • Take your first step from wherever you are, not from where your lawyer forces you to go. If you can’t make it to one of our main offices, we’ll come to you.
    • Our three main offices are located in:
    • By “we’ll come to you,” we mean in any way possible. Whether we talk over Skype, on the telephone, in your home, or in your hospital room, we will get you your free consultation.
  3. The “No-Fee Guarantee” During Your Case
    • Many personal injury lawyers take advantage of their clients, so we understand if you’re skeptical about our promises. But we really mean it: you don’t pay until we win!
    • This isn’t just limited to attorney’s fees. Several additional costs accompany most personal injury cases. These can include:
      • Obtaining the correct medical records
      • Obtaining police reports
      • Gathering evidence
      • Medical bills
    • We will cover all of these costs until you receive a settlement. In the case of medical bills, we will work with the necessary insurance companies and medical providers to come up with a payment plan. If we don’t win your case, you owe us nothing.
Payments After We Win Your Case Of course, our plan is to win. After that happens, our attorney’s fees are 1/3 of the total settlement.
  • There is one exception to this. If we file a lawsuit and your case goes all the way to a formal legal hearing, our attorney’s fees will increase to 40%. A formal legal hearing is one of the following:
    • o Trial
    • o Mediation
    • o Arbitration
  • This happens in less than 2% of all our cases.
    • If we file a lawsuit but reach a settlement before a formal hearing, our fees will not increase.
We will deduct any additional costs that we covered initially (such as obtaining medical records or evidence) from your settlement, as well. Your Rights You are a valued client and deserve protection. You are entitled to these rights throughout your case:
  • Right to a Fair Settlement
    • We will break down the details of any settlement offers with you. You need to know how much money you are getting and whether or not it is a fair deal.
  • Right to a Fair Written Fee Agreement
    • We give you our “No-Fee Guarantee” in writing. Unlike other personal injury lawyers, we aren’t just trying to hook you with marketing ploys.
  • Right to Reasonable Costs
    • We will do our best to ensure that any additional costs are necessary. If we can win without a certain piece of evidence, we aren’t going to make you pay for it.
  • Right to Information
    • We limit our caseload so that you and your case get the attention you need. We will answer your questions at any time and tell you about your case in plain English – not legal jargon.
Why Christensen & Hymas? Personal injury victims receive 3.5 times more in compensation when they hire an attorney to help with their case. If you want the resources you need to recover physically and financially, hiring a personal injury attorney is your best choice. Each case is unique, and we urge you to do what is best for you. At Christensen & Hymas, we value our clients highly and work tirelessly to create a comfortable environment for them during a stressful time in their lives. Contact us today if you need service with integrity and compassion when you’ve been injured.

I need help from an attorney but I don’t want to sue the person that caused the accident. Do I have to file a lawsuit?

Answer
Most cases are settled with the insurance company without having to file a lawsuit. In fact, less than 5% of all cases actually end up in trial. Many times we are able to settle cases before trial through arbitration or mediation.

I was in a rear-end collision. The vehicles sustained little damage but I am in pain but the insurance adjuster is telling me that I could not have been injured. What can I do?

Answer
Many insurance adjusters will try and convince you that because the vehicles sustained little or no visible damage, the vehicles’ occupants could not have been injured. This is not necessarily true. While cars are designed to handle low speed impact forces, the human body is not. Serious injuries can result from what may appear to be a minor impact. At Christensen & Hymas, we will ensure you are treated fairly no matter how serious the impact.

I was injured in an accident and need treatment. Who will pay for my medical bills?

Answer
If the car you were in was insured then you may be eligible for No-Fault insurance or PIP (Personal Injury Protection) benefits. Almost every Utah car insurance policy has at least $3,000 available for medical bills, no matter who was at fault in causing the accident. At Christensen & Hymas we can usually help you obtain these benefits and others at no charge.

I would like to talk to a lawyer, but I cannot afford one. What can I do?

Answer
All of our initial consultations are free. It will cost you nothing to meet with one of our Attorneys and determine whether we can help. As your attorney, we will agree to take your case on a contingency fee basis, which means that you will not have to pay for our services unless we win or settle your case. And if we don’t win, you pay nothing. You truly have nothing to lose!

My PIP benefits have been exhausted and now the hospitals and doctors are going to send my bills to a collection agency? What can I do?

Answer
You should talk to a lawyer if there is any refusal to pay medical bills. At Christensen & Hymas, we can often arrange for payment of medical services upon settlement of your case. We will set up a medical lien agreement with your doctors, who will wait to have their bills paid until after your case is settled.

The insurance adjuster for the other driver and my insurance company are requesting a statement. Am I obligated to give a recorded statement?

Answer
Although the insurance adjuster who calls may give you the impression that you are obligated to give a statement, you are under no such obligation. Once a statement is given they will use it against you—even your own insurance company!

What is a personal injury lawyer and how could one help me?

Answer
A personal injury lawyer practices tort law, or law dealing with personal injury: bodily harm incurred by another's negligence.  A personal injury lawyer seeks to obtain monetary compensation from the at-fault party—or the at-fault party's insurance company—in order to compensate the victim for any losses caused by the accident.

What should I do if the other driver was at fault and does not have insurance?

Answer
If the other driver was not insured, you can make a claim under the Uninsured Motorist coverage (UM) of your own policy. If the accident was not your fault, your rates cannot go up because of the accident. Although you will be compensated from your own insurance company, you may be required to arbitrate your claim and will need to contact an attorney right away.

Why is the insurance adjuster telling me not to hire an attorney?

Answer
Probably because insurance claims handled without an attorney are usually a lot cheaper for the insurance company. At Christensen & Hymas we know what your claim is worth and we can help receive everything you are entitled to.

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